Step 1

Step 2
Step 3
Successful submission
Law Enforcement eRequest System is a three-step process.
Step 1: Email Authentication
• Select your country.
• Enter your official government issued email address.
• Enter the security code provided in the image.
          - Click on Submit.
After the first step is completed, you will receive an email containing a link to proceed to Step 2.
Email Address:
Security Code:
(Type the characters you see in the image)
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eBay, Inc.

As the world’s leading e-commerce company, eBay Inc.’s global portfolio of businesses enables hundreds of millions of people to buy and sell online. eBay, Inc. established the Global Asset Protection Team to promote the safe use of its platforms and to collaborate with local, federal and international law enforcement in apprehending and prosecuting criminals. Our diligence in this area is demonstrated by the arrests that are made and the trust that is built both within the community and our law enforcement and industry partners.

Resources for Law Enforcement Investigations

eBay, Inc. developed the Law Enforcement eRequest System to enable law enforcement officers seeking records for investigations that relate to the eBay marketplace to quickly and securely request this data. This site may only be used by law enforcement personnel and by submitting a request you are acknowledging that you are authorized to represent your agency.  

Please follow the directions as outlined above on the top of the page to begin the validation and submission process of your request.  

If you have further questions, please email us at LawEnforcement@ebay.com obtain information on how to accurately request records or visit our law enforcement center for additional information.  

Attention Retail Loss Prevention Investigators:

Retail Loss Prevention departments in North America seeking assistance with an investigation relating to eBay may contact eBay's PROACT program for assistance at PROACT@ebay.com or visit our law enforcement center for further information.

Note to eBay, Inc. customers: To help eBay provide the fastest assistance to law enforcement, this website and the above contact information may only be used by official government law enforcement or regulatory agencies. Member use of these communications will delay attention given to law enforcement investigations and may not receive attention by the appropriate eBay department.
eBay's Privacy Policy and Law Enforcement Disclosure:  We care deeply about the privacy of the eBay, Inc. community and will protect the privacy of our members even while working closely with law enforcement to prevent criminal activity. If you are unsure about our privacy practices, please visit eBay's Privacy Central for more information.